Originally launched in 2003, the Dynamics suite was made up of five products: Dynamics NAV, Dynamics AX, Dynamics GP, and Dynamics SL, all ERP software and Dynamics CRM, Microsoft’s customer relationship management software. Although it doesn’t boast all the features of a full CRM, it also has some sales and marketing capabilities too.ĭynamics AX is part of the Microsoft Dynamics suite, which contains both ERP and CRM software (which Microsoft now refers to as “apps”). It’s an enterprise resource management-or ERP-program that helps businesses manage the back-end operations that keep it running on a day-to-day basis.ĭynamics AX covers areas like business intelligence, warehouse management, financial management, retail and e-commerce, inventory management, project management, service management, human resources, manufacturing, and distribution.
So, we’re going back to basics to look at some of the most frequently asked questions about Dynamics AX and Dynamics 365.ĭynamics AX is a piece of business software made by Microsoft. If you’re considering implementing Dynamics AX in your business, or just want to find out more about the popular ERP platform, this multifaceted family tree can make getting your head around an already wide-ranging, feature-rich product a challenge. The world of Microsoft Dynamics is a complex one, with a multitude of CRM and ERP apps at its core, many available both as SaaS instances and on-premise, and a whole host of supporting and integratable services.
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